If someone is in danger now

Blackstone Health Services is not an emergency service. If you or someone else may be at immediate risk of harm, contact emergency services or go to the nearest hospital.

Emergency lines in Malawi are not always reliable. If a call does not connect, go in person to the nearest hospital or police station, and stay with the person if it is safe to do so. Outside Malawi, use your local emergency number.

More on getting urgent help

Online therapy

A private space to work things through

Psychotherapy for adults, couples and adult families, held online with a registered counselor and psychotherapist.

Psychotherapist Beatrice Magombo

What therapy with us involves

Therapy gives you a structured, confidential setting to understand what you are experiencing, look honestly at difficult patterns and work toward healthier ways of living and relating.

Sessions are conversations led by a trained professional. Early sessions focus on understanding your situation and what you want to change. From there, you and your therapist agree how to work together and review progress as you go.

We work with clients in Malawi and, subject to suitability and any professional requirements where they live, clients elsewhere. Everyone taking part in a session, including partners and family members, must be 18 or older.

Services and fees

Fees are per session. Payment details are shared directly once your appointment has been agreed.

A smiling woman in a headwrap

For one adult

Individual psychotherapy

MK 50,000per session

1 hour, online

A private setting to talk through what is troubling you and work on patterns affecting your well-being.

Often used for

  • Stress, anxiety and low mood
  • Grief, loss and life transitions
  • Confidence and self-worth
Request individual therapy
A young couple smiling together outdoors

For two adult partners

Couples therapy

MK 100,000per session

1 hr 45 min, online

A structured process for partners dealing with recurring conflict, distance or changes in trust.

Often used for

  • Communication that keeps going wrong
  • Rebuilding trust
  • Outside pressures on the relationship
Request couples therapy
A Black man and a white woman standing together outdoors

For adult family members

Adult family therapy

MK 200,000per session

1 hr 45 min, online

Space for family members to address unresolved conflict, major transitions and repeating patterns.

Often used for

  • Long-standing family conflict
  • Caring responsibilities
  • A family adjusting to change
Request family therapy
  • By video callJoin from any private space
  • ConfidentialWithin professional limits explained up front
  • Clear payment stepsBank details only after a time is agreed

Is online therapy right for me?

For many concerns, online therapy works well and removes travel and waiting-room barriers. It is not suitable for every situation.

It usually suits you if

  • You can find a private, quiet place for the session
  • You have a reliable internet connection and a phone or computer
  • You want to understand and change something that is affecting your life or relationships

Other care may come first if

  • You are at immediate risk of harm or in crisis
  • You may need psychiatric assessment or medication
  • You are under 18

In these cases we will help you find appropriate support.

From inquiry to appointment

Read the full guide to your first session

  1. Send an inquiry

    Use the website form, email inquiries@bhsmalawi.com or call +265 882 686 292.

  2. Initial response

    We understand the support you are looking for and confirm the service is suitable.

  3. Arrange the session

    You receive available times and payment instructions.

  4. Confirmation

    Your online appointment is confirmed and you receive the joining details.

Therapy is not an emergency service

If you believe that you or another person may be in immediate danger, call 998 (ambulance) or 997 (police) in Malawi, or go to the nearest hospital. Do not use email or the inquiry form to ask for urgent help. Urgent help

CallRequest appointment